How often should I schedule my 1:1s?

Uptick only allows you to schedule 1:1s every week or every other week, and that's on purpose! We believe that the consistency and frequency of communication is what makes the difference. There is a lot of work that happens in a week!

We would encourage you to schedule them earlier in the week - ideally on Mondays or Tuesdays. Scheduling your meetings earlier in the week not only helps with clarifying work for the week ahead, but user stats have shown us that there is a much higher probability of meeting completion when the meetings are earlier in the week!

When should team members fill out their 1:1? When should they submit their 1:1?

Ideally, a team member will fill out and submit their 1:1 with at least enough time for the manager to glance through the responses.

How much time before depends on the expectation set (ideally by the manager!). We know of managers who have asked their team members to submit their 1:1s 24hrs or the day before their meeting, and other managers that are okay with team members submitting their 1:1s an hour or less before the meeting.

Managers: Receiving a submitted 1:1 ahead of time from your team member helps you get an overall read on how your team member is doing, what topic(s) you might need to spend more time discussing in your meeting, and it gives you some time to write comments back in response to what your team member wrote.

Are comments from the manager required? Should I write them? When should I write comments?

Comments are always optional - for both managers and team members. If a team member doesn't write a comment in response to one of the 1:1 questions, it's a good opportunity for the manager to press into why the team member didn't respond to the question. 

Managers: You have the opportunity to write comments back to your team member's responses. Whether that's a "these look great!" comment about their weekly priorities or a lengthier reply when they shared about their productivity for the week, comments from you can be encouraging and validating - acknowledging that you read what your team member wrote - and can also be helpful context for you to come back and reference.

Do we have to have 1:1 meetings in person? 

We encourage you to have your 1:1 meetings in person or virtually. Actually being able to look at the other person is so helpful for relational connection and for observing body language. If you absolutely cannot meet "in person", then via phone is the next best option.

When we meet, how should the meetings go? 

First of all, managers don't have to be the one to conduct the meeting. That might feel most natural since the team member is the one submitting information, but either person can "drive" the meeting! This really comes down to a personal preference, and expectation-setting. 

Managers: We'd encourage you to have a conversation with your team member about how they would like the 1:1 meetings to go, or what would make them feel most comfortable. In the meeting, you can talk through all the 1:1 questions in order, or skip around, or only focus on what needs a lengthier discussion... really, it's whatever meeting flow works best for you and your team member. AND, that might not be the same across your whole team! Remember that each of your team members is a unique person that has different needs and perspectives!

Check out our blog post on How to Schedule One-on-Ones for Maximum Impact that covers some of these same questions 👆

Have another question about 1:1s? Send us a chat message - we'd love to help!

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